Fast delivery: 1-2 days
At Okofamily we prioritize fast delivery of your order, and endeavor to pack and send the goods within 24 hours of receiving your order. Below you will find a list of the shipping options we offer for smaller packages:
GLS delivery to parcel shop: DKK 39.00
For delivery to parcel shop, there is free shipping for purchases over DKK 499.00
Remember that GLS returns the package to the sender after 7 calendar days.
GLS home delivery: DKK 59.00
If GLS does not find anyone at the recipient's address, GLS delivers the package to a GLS ParcelShop or a GLS depot. Recipient receives information about this.
Remember that GLS returns the package to the sender after 7 calendar days.
GLS business delivery: DKK 59.00
The package is delivered to the business address between 8:00 and 16:00. If GLS does not find anyone at the recipient's address, the package is re-delivered the following weekday, after which the package is delivered to the nearest parcel shop.
If the package is not picked up within 7 calendar days, GLS will return the package to the sender.
Read more about our delivery conditions.
Return
Should you unexpectedly wish to return your purchase, we offer a problem-free return process. The cancellation period expires 14 days after the day you received your order. If you have ordered several different items in one order, but they are delivered individually, the deadline runs from the day you receive the last item.
The deadline means that you have 14 days from the receipt of your order to notify us that you want to cancel your purchase. To make use of your right of cancellation, you must send an email to shop@okofamilien.dk, in which you expressly notify that you wish to cancel the purchase, or parts of the purchase. Once you have notified us that you want to cancel your purchase, you have 14 days to return the item to us. Please note that products must be returned in their original condition and packaging in order to be entitled to a full refund.
Read about exchange and return.
